Work and proof

Proof points

• 86% model accuracy — Intel Corporation RLHF pipeline for Global Contact Center verbatim tagging; saved 100+ hours per month across 7 global contact centers and helped restore Customer Effort Score by 20 percentage points.
• 700% throughput gain — Intel Corporation Robotic Process Automation program integrating Salesforce APIs.
• $720M+ revenue supported — State of Nevada Business Portal under Karen Michael's administration.
• 500,000+ annual transactions — public-sector digital transformation at state scale.

Autonomous AI and governance evidence

QConsul documents Tier 3 autonomous-agent launch patterns, Agentic OS governance, ROI-per-token discipline, token minimalism, accessibility scans, JSON-LD, sitemap parity, and llms.txt alignment as part of the site itself.

About founder Karen Michael · Token minimalism · ROI per token.